Frequently Asked Questions
What is The Little Sourdough Starter?
The Little Sourdough Starter is an organic, natural, dehydrated/dried, and active sourdough bread starter culture made with wild yeast from Italy, dating back to 1949.
What ingredients are in The Little Sourdough Starter?
Our starter contains organic natural white wheat flour and wild Italian yeast.
What are the benefits of using an organic natural sourdough starter?
Using an organic natural starter ensures your bread is free from synthetic pesticides and chemicals, offering a healthier and more natural product, rich in bioavailable vitamins, minerals, and nutrients.
What are the benefits of using a dried, dehydrated sourdough starter?
A dried, dehydrated starter is easy to store, has a long shelf life, and is convenient for shipping.
What does it mean to be active and ready to use?
The starter contains live yeast and bacteria, ready to ferment your dough immediately after activation.
How do I purchase The Little Sourdough Starter?
You can buy it from our online shop. Add it to your cart and checkout.
What payment methods are accepted?
We accept all major credit cards, PayPal, and will be adding more payment methods.
Do you offer free shipping?
Yes, we provide free global shipping with every order, to all countries and regions on earth.
How is the product shipped?
We use envelope mail to keep shipping free and costs low, and have a reliable delivery track record.
How long does delivery take?
Delivery times vary depending on your country and region, and the time of year for weather nuances.
Is The Little Sourdough Starter gluten-free?
No, it contains organic natural white wheat flour grown and milled right here in Canada.
How do I activate the dehydrated sourdough starter?
Mix 1 tablespoon starter with 2 tablespoons water and flour. Let it sit for 24 hours and feed daily until bubbly, typically within 5-7 days. Simply follow the directions on the recipe card that comes with the sourdough starter order package.
How do I store the activated sourdough starter?
Store in the refrigerator and feed it weekly.
Can I store the starter long-term?
Yes, dehydrate it again or keep it in the freezer. You can also leave some of the dried starter from the original product packaging, to use at a later date in the future.
Can I use The Little Sourdough Starter for other recipes?
Yes, it can be used for pancakes, waffles, scones, muffins, and many other baked goods.
My sourdough starter isn’t bubbling. What should I do?
Ensure proper feeding and warm conditions. Use filtered room temperature water and organic natural flour as needed. Follow the guidance on the provided recipe card in your product order for troubleshooting.
My starter smells sour. Is that normal?
A slightly sour smell is normal. Discard if the smell is extremely foul, and start again.
Can I return or exchange The Little Sourdough Starter?
All sales are final due to the consumable nature of the product.
Is my personal information secure when purchasing from your site?
Yes, we use robust security and encryption measures and do not sell or trade your personal information.
What if I have questions or issues with my order?
Contact us at orders@sourdoughstarter.ca for assistance.
Do you have an affiliate program?
Yes, email us at affiliates@sourdoughstarter.ca to apply or visit this link and complete the intake form.
How can merchants and stockists get in touch?
Merchants and stockists can email us at merchants@sourdoughstarter.ca.
How can I collaborate with The Little Sourdough Starter?
Email us your pitch at community@sourdoughstarter.ca for collaborations.
Where can legal inquiries be sent?
Send any legal inquiries to legal@sourdoughstarter.ca.